Service to Sales -An Essential Program for Relationship Managers

Objective
An action-oriented program that will chisel learners' service orientation and help them understand the significance of S2S, Service to Sales culture at their workplace. As well as give an understanding of how championing client delight helps in customer retention and in building a high satisfaction index, thereby impacting revenue.

What will you/your team member learn

  • Understand the powerful impact and Techniques of S2S
  • Importance and Enablers for Deep Client Engagement
  • Discover best practices for maximizing share of wallet
  • Build essential Skills to achieve 4Cs of Relationship

Who should enrol

  • Sales Professionals across industries and sectors
  • BFSI/NBFC/MFIs professionals in customer-facing roles
  • Relationship Managers & Wealth Managers
  • Branch Managers, Unit Heads & Territory Heads
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Wagons Executive Education





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