Design New Age Essentials for Branch Business Excellence The Digital Way

Objective
This power-packed action-oriented program will equip learners with New Age Digital Essentials to achieve Branch Profitability and Productivity through guided self-upgraded skills, that thrust and focus on professional growth. The program aims to inspire every employee to connect with organization goals and chalk out a personal road map and growth plan.

What will you/your team member learn

  • How and Why each branch employee is "The CEO at own desk"
  • Embrace "growth mindset as opposed to a fixed mindset
  • Understand Accountability Vs. Responsibility in branch management
  • Learn about new-age business acquisition skills
  • Appreciate and apply Analytics/Business Intelligence Data
  • Adopt Retention and TRV/ERV enhancement strategies
  • Instill rigor of FTR (first-time resolution/first time right) in stakeholder dealings

Who should enrol

  • BFSI Employees across verticals
  • Professionals in Customer-Facing Roles
  • Sales Officers & Relationship Managers
  • Tellers/Operation team/ Service team
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Wagons Executive Education





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