Conflict resolution skills and techniques. Negotiation, influencing, and persuasion skills
Objective
Improve understanding of self by being aware of strengths and weaknesses. Achieve problem-solving results and goals without hurting egos. Implement Solution-oriented Win-Win methods and become an assertive negotiator.
What will you/your team member learn
Strategies & Essentials of Negotiation
Develop Bargaining methods
WIN-WIN methods 7 Steps of conflict resolution
Get Persuasion Techniques
8Cs of effective team communication
Who should enrol
Across Sectors and Industries
Young Emerging Managers
First Time Managers
Mid-Career Managers
Team Leaders
Professionals ready to take on next level responsibilities
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