Retail Collections Tools And Techniques In New Normal

Objective
This program will give learners a purview of the effect of the pandemic and other global factors on Retail loans, mainly collection and recovery departments. It will help learners in understanding the various collection tools and techniques in the new normal and beyond. Learners will be able to differentiate between stressed asset management and non-performing asset (NPA) management and treat them in accordance with regulatory norms.

What will you/your team member learn

  • Global and Domestic Impact of Covid on Advances/ Loan Portfolios
  • Overview of regulatory guidelines following the Covid-19 pandemic
  • Understand NPA impact and how it's managed through collections/recovery
  • Learn effective debt collection strategies and manage collection agents
  • Learn and apply the collection phases : soft, pre-litigation, litigation, and recovery (written-off accounts)
  • Contemporary Tools and Action plan for Recovery & Debt Collection Management

Who should enrol

  • BFSI professionals working in the Collections Department
  • Budding Credit managers
  • Risk management professionals
  • Middle management working in credit risk and monitoring
  • Legal and recovery departments in sectors such as manufacturing, and infrastructure
Title of the document
×

Wagons Executive Education





Get in touch