3Rs Based Strategic Program For Relationship Managers

Objective
An action-oriented program that will heighten learners' service orientation and help them understand the significance & application of 3Rs -Retain, Regenerate and Refer Strategy at their workplace. As well as develop an understanding of championing client delight impact in customer retention and in building a high satisfaction index, thereby impacting revenue.

What will you/your team member learn

  • Adopt the growth mindset of Chasing 3Rs Strategy: Retain, Regenerate & Refer
  • Absorb and develop Service to Sales attitude
  • New-age skills and competencies required to engage with/manage clients with conviction
  • Sharpen the Saw: what does it mean and how to achieve essential skills to achieve 4Cs of Relationship
  • Learn about rapport builders and garner Client's time and attention in 30-60 seconds

Who should enrol

  • Sales & Service Professionals across Industries
  • Branch Sales Managers /Unit & Territory Heads
  • Professionals in Customer-Facing Roles
  • Professionals in Customer Acquisition and Servicing Roles
  • Tellers/ RMs/ Operation team/ Service team
Title of the document
×

Wagons Executive Education





Get in touch